The POLAR Guarantee
We stand by the quality of our apparel. If your item rips or tears during the first 90-days, email us at team@polarclub.ca for a free exchange.
What is your return policy?
We accept returns within 30 days of purchase. Items must be unused and in original condition.
How long does shipping take?
Shipping typically takes 5–7 business days for domestic orders and 10–14 days for international orders.
Do you ship internationally?
Yes, we ship worldwide. Shipping rates and delivery times vary based on location.
How do I track my order?
After your order is shipped, you'll receive an email with tracking information.
Where is your clothing made?
It depends on the item. Certain items such as the toque are made right here in Canada. Other items, such as the cable-knit wool sweater are made in China, or Vietnam. In the future, our goal is to have all production here in Canada, however, we'd rather not have to charge you $150 for a sweater. We do stand by our quality.